Terms & Conditions

Please Read Carefully

The LCM Holidays Private Ltd (‘the Company, ‘we’, ‘us’ and ‘our’) accepts bookings subject to the following conditions. We want to inform you that these conditions will be applicable only for tour arrangements booked by the clients with the company. Once you book your tickets with us, it means that you have accepted our terms and conditions in a correct manner. All references in these conditions such as “booking”, “tour” or arrangements mean the tour arrangements and do not specify anything particular. Please ensure to read over the terms and conditions on our website to get a clear idea of the respective rights.

• Your Tour Contract: The contract placed between the Client and Company (between “you” and “our company”) is important to us. We assure you that the contract placed between us will not be revealed to any private third parties. LCM Holidays will stand with their customers in matters of any dispute, claim, or issues that arise between us. However, we are not responsible for problems caused by your own matters or personal issues. No employee in the company other than the director of LCM Holidays has the right to vary or omit any of these terms. No promises will be offered for discounts and promotions unless made in written form.

• Secure your Booking:To secure the booking, LCM Holidays requests the customers to pay an amount as a minimum deposit. This is mandatory for all the tour packages, and sometimes a higher deposit amount will be required to cover payment conditions. You need to read over the booking conditions and general information for the tour packages selected. Any doubts regarding the booking process can be cleared over the phone or by sending an email to booking@lcmholidays.com. The tour company shall assist you in any tour-related matters.

• Payment for your Tour:After the deposit, you are required to pay the balance amount within a period of one week. In certain cases, customers may be asked to deposit the full payment at an earlier stage before the start of the holiday. The “balance due date” will be communicated to the customer at the time of direct contact in our office or via email. In case of non-payment, the tour company has the right to cancel your booking at any point in time.

• Change in Booking: If you are interested in making any changes to the booking, you are requested to directly visit our branch office with your receipts. Changes will be made only under certain emergency conditions. We do not entertain repeated changes. Minor changes will only be allowed and will be applicable under specific conditions.

• Cancellation of Booking:Cancellation of booking is allowed in our tour company but depends on the situation. You have the right to cancel tour package under certain circumstances. You need to inform us via call or email within a stipulated period. Cancellation charges will be imposed in some cases. Please note that the amount paid will not be refunded under any circumstances.

• Complaints:If you have any complaints regarding the holiday arrangements, you have the right to contact us at booking@lcmholidays.com. We are eager to hear your complaints and resolve them to the best extent. You can specify the type of complaint in the mail and send it to us. Our customer service team will look into the issue and get back to you within 24 hours.

• Our Responsibility for your Tour: We ensure to arrange each of the holiday arrangements with great care and attention. LCM Holidays is responsible for our employees, agents, and suppliers during the course of travel. Beyond that, we are not responsible for any criminal or violent acts that occur during the time of travel. You should act diligently and enjoy your holiday trip. We advise staying away from all kinds of illegal activities during your journey.

• Brochure/ Website/ Advertising:The information contained in our website, brochure, itineraries, and other advertising material is believed to be clear and understandable for all visitors. However, there may occasionally be errors, and information may be changed at any time. We request all our customers to check the terms and conditions before booking. If you find anything complicated, please drop us an email at booking@lcmholidays.com.

• No Smoking Policy:We request all our customers to refrain from smoking during travel. Smoking can harm your health and the health of others. We do not permit smoking in our vehicles.

(Please read over the terms and conditions as they outline your respective rights. Accepting our terms and conditions ensures a safe and enjoyable journey.)